Welcome to BB Hawk! These Terms and Conditions govern your use of our website and services. By accessing or using BB Hawk, you agree to comply with these terms. If you do not agree, please refrain from using our platform.

Definitions

“BB Hawk” refers to our travel booking platform and all related services.

“User” refers to any individual or entity using our services.

“Service” refers to flight bookings, hotel reservations, airport transfers, and other travel-related offerings available on our platform.

“Third-Party Providers” refers to airlines, hotels, car rental companies, and other service providers partnered with BB Hawk.

“Account” refers to the registered profile created by the user to access BB Hawk services.

“Transaction” refers to any booking, payment, or redemption process performed on BB Hawk.

Eligibility

Users must be at least 18 years old to access and use our services.

By registering an account, you confirm that the information provided is accurate and complete.

Users are responsible for maintaining the security of their account credentials and must notify BB Hawk immediately of any unauthorized access.

BB Hawk reserves the right to refuse service or terminate accounts at its sole discretion.

Booking & Payments

All bookings are subject to availability and confirmation.

Payments must be made using accepted payment methods on our platform.

Prices and availability may change without prior notice.

Any fraudulent or unauthorized transactions will be reported and may result in legal action.

BB Hawk reserves the right to cancel bookings suspected of fraud or misuse.

Users are responsible for ensuring all booking details are correct before confirming payment.

Taxes and fees may apply and are the responsibility of the user.

User Responsibilities

Users must provide accurate and truthful information.

Misuse of the platform, including fraudulent bookings or unauthorized activities, may result in account suspension.

Users are responsible for maintaining the confidentiality of their account credentials and are liable for all activities under their account.

Any violation of these terms may lead to legal consequences.

Users agree not to engage in any activity that disrupts the platform or attempts to manipulate the system.

Users must comply with the terms and conditions of third-party service providers when using their services through BB Hawk.

Users agree not to engage in abusive behavior, including offensive language, fraud, or spamming within the platform.

Limitation of Liability

BB Hawk acts as an intermediary between users and service providers and is not responsible for any issues arising from third-party services.

We are not liable for delays, cancellations, or changes made by airlines, hotels, or transport providers.

Users agree that BB Hawk shall not be held responsible for indirect, incidental, or consequential damages arising from the use of our services.

BB Hawk does not guarantee uninterrupted or error-free service and is not liable for technical issues, including system downtime or cyber threats.

BB Hawk shall not be responsible for any losses due to force majeure events or user negligence.

Intellectual Property

All content, logos, and trademarks on BB Hawk are the property of the company and cannot be used without permission.

Unauthorized reproduction, modification, or distribution of our content is strictly prohibited.

Users may not attempt to reverse-engineer, decompile, or extract any source code from our platform.

Any content submitted by users, such as reviews or feedback, grants BB Hawk a non-exclusive, royalty-free license to use and display the content.

Users may not misuse BB Hawk’s brand name, trademarks, or copyrighted materials for commercial purposes.

Amendments & Termination

BB Hawk reserves the right to modify these terms at any time.

Continued use of the platform after changes signifies acceptance of the updated terms.

We reserve the right to terminate access to any user who violates these terms.

Users who wish to delete their accounts must contact BB Hawk support and clear any pending obligations before termination.

In cases of repeated violations, BB Hawk may permanently ban users from accessing its services.

Dispute Resolution

Users agree to attempt to resolve any disputes through BB Hawk’s customer service before taking legal action.

Any legal claims must be filed within one year of the cause of action.

Mediation or arbitration may be used as an alternative dispute resolution method if agreed upon by both parties.

Users acknowledge that legal claims may involve additional costs and are encouraged to seek amicable resolutions.

Force Majeure

BB Hawk shall not be held liable for service interruptions due to events beyond our control, including but not limited to natural disasters, pandemics, government actions, labor strikes, or cyberattacks.

In such cases, BB Hawk reserves the right to modify or cancel services without prior notice.

Users acknowledge that force majeure events may result in unexpected delays or cancellations beyond BB Hawk’s control.

Fraud Prevention & Security

BB Hawk actively monitors transactions for fraudulent activity.

Suspicious transactions may be subject to additional verification steps or cancellation.

Users found engaging in fraudulent activities may face legal consequences.

Users must ensure secure transactions and avoid sharing sensitive information with unauthorized parties.

Contact Information

For any inquiries or concerns, please contact us at info@bbhawkgroup.com.

By using BB Hawk, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.